Customer Stories

How Deezer saved 200 agent hours each week & delivered joyful CX through instant support

Entertainment — Zendesk

How Jackpots.ch provided 24/7 support in 4 languages without hiring a single extra agent

iGaming - Zendesk

How expondo went live with ticket automation in 5 days

Ecommerce - Zendesk

How a virtual agent paved the way for Papier’s US expansion

Ecommerce — Zendesk

How Victoria Plum provided 24/7 support for its customers

Ecommerce — LiveChat

How Tomorrow & Ultimate drove sustainable growth using AI

Financial Services — Freshworks

How TransferGo gave its customers best-in-class speed & value

Financial Services — Zendesk

How Cox & Cox's virtual agent empowered customers 24/7

Ecommerce — Freshworks

How Finnair and Ultimate navigated Covid-19 with automation

Travel — Salesforce

How PURELEI surpassed a deflection rate of 50%

Ecommerce — Zendesk

How automation helped Aurinkomatkat bounce back from Covid-19

Travel — Salesforce

How Fonecta automated 70% of its most common inquiries

Ecommerce — giosg

How Telia saves 2,835 hours of agent effort a month with Ultimate

Telecommunications — Genesys

How Superbet increased their first response times by 74%

iGaming — Zendesk

How TeleClinic revolutionized customer service in Telemedicine

Healthtech — Zendesk

How Posti automated 80% of incoming inquiries in a month

Logistics — Salesforce

How Pockit reduced its email backlog by 95% in just two months

Fintech - Zendesk