Ultimate is now a Zendesk company Meet our all-new AI agents


Fully resolve FAQs and optimize workflows with AI



Offer instant updates on the status of money transfers, support with adding or adjusting direct debits, and help customers with failed payments.



Authenticate users, report lost or stolen cards, and provide immediate support if customers need to make a claim for fraudulent activity.



Resolve login problems and allow customers to update personal details or upgrade their account without any need for agent involvement.



Guide customers through card activation and unblocking their card. Help users to sign up for service updates or request account statements.


Complete configurability, seamless setup

Our solution sits right inside your tech ecosystem, integrating with your CRM and back office software. Connecting the virtual agent to your existing tech stack gives the bot access to data from these systems — allowing you to fully automate complex processes end-to-end.


How Tomorrow halved handling times and provides 24/7 support

“The virtual agent not only reduced our support team’s Average Handle Time by 50% but it also ramped up overall automation to 30%.”

Ron Gerber
Head of Customer Support, Tomorrow

HyperJar has automated their most common queries – like replacing lost cards

“Everywhere I go, I recommend Ultimate as the platform you need to go with when you’re deciding to automate. As our Trustpilot reviewers say, ‘it’s a bot that actually knows what to do!’”

Jake Samson
Systems Manager, HyperJar
Rating G2

"Intuitive UX and great customer service! We received great and consistent support throughout the bot building process. Building the bot was easy thanks to the great back-end UX."

Joel H, Product Manager
Rating G2

"Our complex use case seems to work beyond expectations. I have experience with competitors products and from my personal POV, it seems Ultimate's AI algorithm is a step ahead."

Atte K, Mid-market
Rating G2

The best part is the ease of getting started without any hassle. I like the way it smoothly integrates with our CRM. Automation truly at its best.”

Satvik J, CEO
Rating G2

"We were looking for a provider that integrates seamlessly with Zendesk and can do more than automate FAQs. Today we automate complex end-to-end conversations and processes, categorize tickets and help our agents navigate through their daily chats."

Aditya J, Co-Founder & COO

G2 average rating
Leader on G2

Get started with automation

Future-proof your finserv support with AI.