Chat automation: Unlock savings and maximize productivity

Cut costs, drive efficiency, and streamline your support operations with the Ultimate chat automation solution. All while delivering more joyful CX.

  • productivity Instant 24/7 replies
  • messaging Support in 109 languages
  • route Personalized CX at scale
  • cursor Easy-to-use, no-code platform
  • lightbulb_20x20 Works across social & messaging apps
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The world’s leading brands use Ultimate for chat automation

How to get started with chat automation

  1. Analyze

    Analyze your historical support conversations to identify your most common inquiries and create a custom-built AI model that understands exactly what your customers want, to deliver the highest automation ROI.

    Find your automation potential

  2. Integrate

    Ultimate’s virtual agent platform seamlessly integrates with your CRM — for speedy setup and to maximize the value of all your existing tools. Our headless approach means the bot sits within your support tech ecosystem, so there’s no risk of siloed data.

    Learn about our integrations

  3. Automate

    Automate 60% of your customer requests with a virtual agent that provides instant, 24/7, multilingual support to your customers — across all digital channels. Drive cost per interaction down, increase productivity, and launch in under 3 weeks.

    Ready to get started?

Analyze your historical support conversations to identify your most common inquiries and create a custom-built AI model that understands exactly what your customers want, to deliver the highest automation ROI.

Find your automation potential
Analyze-Prod-Chat-1

Ultimate’s virtual agent platform seamlessly integrates with your CRM — for speedy setup and to maximize the value of all your existing tools. Our headless approach means the bot sits within your support tech ecosystem, so there’s no risk of siloed data.

Learn about our integrations
Integrate-Prod-Chat-1

Automate 60% of your customer requests with a virtual agent that provides instant, 24/7, multilingual support to your customers — across all digital channels. Drive cost per interaction down, increase productivity, and launch in under 3 weeks.

Ready to get started?
Automate-Prod-Chat-3

Why you’ll love AI-powered chat automation

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Increase operational efficiency

Instantly resolve simple requests, gather customer details upfront, and give agents the context they need to solve issues faster.

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Deliver CX that builds customer loyalty

Pull information from your CRM, help center, and other systems to create personalized CX that keeps customers coming back for more.

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Drive direct revenue with automation

Leverage your AI chatbot to make relevant product recommendations and cross or upsell to your customers.

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See near-instant results

Launch quickly and benefit from Ultimate’s ongoing support to help deliver the most value for your business.

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A support center that pays for itself

Turn your support team into a revenue driver with an AI-powered chatbot that automates repetitive requests and creates opportunities for direct revenue generation. It will cut operational costs, maximize the ROI of the tech you already use, free up your agents to focus on complex cases that need a human touch, and improve CX to create lifelong, loyal customers.

Get started
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Seamless support across channels

Combine AI-powered chat automation with ticket and process automation to streamline support across all digital channels. Or use UltimateGPT, the all-new generative AI-powered bot to get started with chat automation almost instantly. 

Try UltimateGPT

Get started with AI-powered chat automation

Contact sales