The Ultimate chat automation solution

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Resolve 60% of customer requests, reduce your average handle time, and deliver the best customer experience with chat automation.

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So much more than a chatbot

Our virtual agent platform includes a powerful AI chatbot that can understand what your customers want, respond intelligently and even instantly resolve requests. Combine that with a deep integration into all the tech you already use and you have a superagent that can provide personalized, 24/7 support in 109 languages.

Why you’ll love AI-powered chat automation

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Eliminate manual work

Let your bot instantly resolve simple requests and gather customer information and context for your agents.

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Personalize the customer experience

Easily extract info from your CRM and other systems for faster resolutions and more customized CX.

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Supercharge your support

Reduce your average handle time (AHT), increase your CSAT, and deliver the best customer experience possible.

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Go live in under 3 weeks

Ultimate’s onboarding is quick, easy, tailored to your goals and will make you a conversational AI expert.

Ultimate’s AI chatbot and virtual agent platform

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Unique headless approach

Your virtual agent integrates into your CRM without disrupting your tech stack or creating data silos.

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Holistic virtual agent platform

Combine your AI chatbot with ticket automation for a full-service virtual agent that covers all digital support channels.

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AI-powered technology

We use world-class AI and NLP to decipher what your customers really want, instead of relying on keywords or canned responses.

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Speak your customers’ language

Easily serve and expand to multiple markets with our multilingual bot that understands 109 languages.

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No coding required

Our automation platform is designed for customer support teams, so it’s easy-to-use and completely no-code.

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Bespoke automation solutions

Your virtual agent is trained on your historical data, so its responses are customized to your brand.

Go live in under 3 weeks