Resolve 60% of customer requests, reduce your average handle time, and deliver the best customer experience with chat automation.
Our virtual agent platform includes a powerful AI chatbot that can understand what your customers want, respond intelligently and even instantly resolve requests. Combine that with a deep integration into all the tech you already use and you have a superagent that can provide personalized, 24/7 support in 109 languages.
Let your bot instantly resolve simple requests and gather customer information and context for your agents.
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Easily extract info from your CRM and other systems for faster resolutions and more customized CX.
Reduce your average handle time (AHT), increase your CSAT, and deliver the best customer experience possible.
Ultimate’s onboarding is quick, easy, tailored to your goals and will make you a conversational AI expert.
900% increase in queries in March 2020
50% automation rate in peak pandemic
Learn how Finnair made use of chat automation to handle the surge in queries due to the Covid-19 pandemic.
Your virtual agent integrates into your CRM without disrupting your tech stack or creating data silos.
Combine your AI chatbot with ticket automation for a full-service virtual agent that covers all digital support channels.
We use world-class AI and NLP to decipher what your customers really want, instead of relying on keywords or canned responses.
Easily serve and expand to multiple markets with our multilingual bot that understands 109 languages.
Our automation platform is designed for customer support teams, so it’s easy-to-use and completely no-code.
Your virtual agent is trained on your historical data, so its responses are customized to your brand.
54% chat automation rate in English
61% chat automation rate in Russian
Learn why fintech scale-up TransferGo chose our chat automation to deliver multilingual support, 24/7.
