Integrations

Integrate ultimate.ai seamlessly with your CRM

ultimate.ai is partnered with the world's leading CRM providers. Integrate AI into your existing customer service workflows and connect your backend APIs for powerful process automation.

Build a powerful intelligence backbone to your contact center.

Automate processes

Connect APIs for end-to-end process automation.

60% of agent time is spent searching through backend systems. Free your agents by connecting your APIs to automate common actions, like checking order statuses, downloading receipts and password resets.

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Product search

Let your customers browse your products directly in chat.

Connect ultimate.ai to your product catalog to recommend products and guide buying decisions right when your customers want it most. Generate automated sales 24/7 or loop in your sales reps to close the deal.

Agent handoff

Handoff complex cases and sales opportunities to agents seamlessly.

ultimate.ai natively integrates into your existing CRM. Get AI which understands when a customer service agent is needed and loops them in with ease. Keep customer experiences exceptional, with seamless agent handoffs for key customer requests.

Intelligent technologies which automate mundane tasks will be the status quo for businesses. ultimate.ai is state-of-the-art and we are excited to partner with them.
Volker Hildebrand, Global Vice President at SAP and Author of "The Customer Experience Edge"