Sunshine Conversations and Ultimate virtual agent

Integrate Ultimate and Sunshine Conversations to automate and accelerate replies & resolutions on all your messaging channels

Why use Ultimate with Sunshine Conversations?


Support channels

Automate chats via all messaging channels on Sunshine Conversations


Multilingual support

Take your customer service global with 24/7 support in up to 109 languages


No code, no problem

Manage your virtual agent with ease, no coding or development required


Safety & security

Your data is safe with us: we're GDPR and SOC 2 type 2 compliant

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Deliver personalized support


Import historical data

Use AI to determine your most frequently asked questions, and then train your virtual agent to answer them


Seamless agent handoff

Your virtual agent ensures customers can continue the conversation and get human help when they need it


Improved workflows

Automate tagging & updating custom fields to indicate contact reason, customer information, and more


Rich messaging

Make conversing with your customers a breeze with buttons, link buttons, and image carousels supported

Results, fast. 
 And live in 3 weeks