“With growing demand for our products, we needed a solution to deal with high volumes of customer queries quickly and effectively, while making sure the quality of customer experience remained very high.”
Chatbot Architect, Victoria Plum
Deliver personalized customer experiences and free up your support team from repetitive queries with our AI-powered customer service automation solution.
Scale your customer service with AI-powered chat automation and ticket automation. Provide fast and consistent resolutions to your customers across all digital support channels, streamline processes, and reduce support costs.
Serve your customers on all digital support channels, including chat, email, messaging, social media, and more
Your virtual agent is trained on your historical data, so its responses are completely customized to your brand
Launch ticket automation in under 2 weeks and chat automation in under 3 weeks and start seeing results fast
Our unique headless approach means your virtual agent integrates into everything you already use, so it can fetch data from your CRM and other back-office systems, without disrupting your tech stack or creating data silos.
With just one click your CRM is connected to our no-code platform. The result? Fast and effective resolutions for your customers on chat, email, messaging, and social.
Support your customers globally and deliver personalized customer experiences at scale with an AI-powered virtual agent that can understand up to 109 languages — from Arabic to Zulu.
Just like any new agent, a virtual agent needs to be trained to provide on-brand and efficient customer experiences. That’s why, using the most advanced AI for customer service, your virtual agent is 100% trained on your historical support data.
Easily integrate with leading CRMs including Zendesk, Salesforce, Freshworks, Livechat, Dixa and Sunshine Conversations
Our easy-to-use platform was created for CS teams, including our intuitive, no-code Dialogue Builder
Industry-leading and self-learning AI coupled with our Training Center means your virtual agent gets better with time
Our customer service automation software integrates into your existing tech stack, which avoids creating data silos
Communicate with your customers in up to 109 languages and manage them all in one place
Your data is safe with us: we're GDPR and SOC 2 type 2 compliant
“With growing demand for our products, we needed a solution to deal with high volumes of customer queries quickly and effectively, while making sure the quality of customer experience remained very high.”