Product Overview
Serve more customers faster, with intelligent virtual assistance
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Features for intelligent customer service
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World-class automation with simplified pricing
AI for eCommerce & Retail
Delight shoppers with faster chat support
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Boost your customer service performance with virtual agent conversations that don’t feel automated.
Provide accurate information on the status of an order, tracking information, and more, without involving an agent.
ultimate.ai’s implementation process is divided into four core stages
Find the most frequently asked questions in your historical conversations
Teach the AI to recognize those questions in your customer service conversations
Cluster questions around clearly defined customer intents
Define conversational service processes and let the virtual agent handle intents when recognized