Customer Service Automation: Everything You Need to Get Started
Learn from Ultimate’s experts about how to rethink customer service and how simple it is to get started with automation for customer support.
Automate repetitive requests across messaging channels for instant replies & quick resolution, ensuring excellent customer experiences
Instantly integrate your CRM and your virtual agent with just one click
Your virtual agent is built right in LiveChat & becomes a part of your team
Automate your most repetitive chat inquiries on LiveChat
Take your customer service global with 24/7 support in up to 109 languages
Manage your virtual agent with ease, no coding or development required
Your data is safe with us: we're GDPR and SOC 2 type 2 compliant
Use AI to determine your most frequently asked questions, and then train your virtual agent to answer them
Your virtual agent ensures customers can continue the conversation and get human help when they need it
Automate tagging & updating custom fields to indicate contact reason, customer information, and more
Make conversing with your customers a breeze with buttons, link buttons, and image carousels supported
Get a free personalized report on how to get started with automation. Discover your most common customer requests and how many hours of agent time you could save. Import your historical support conversations directly from LiveChat to analyze your support in seconds.