Integrate Ultimate with LiveChat and everyone wins. Here's how:
Support wherever and whenever they need it. Available 24/7 on their preferred channel.
Manage all brands and channels in one place to maximize efficiency while keeping a personal touch.
Create cutting-edge CX with an omnichannel strategy that positively impacts customer satisfaction - and your efficiency metrics - by lowering response & resolution times.
“We needed a solution to deal with high volumes of customer queries quickly and effectively, while making sure the quality of customer experience remained very high."
Use our AI-powered Automation Explorer to determine your most frequently asked questions, giving you a data-driven roadmap of where to start automating
Integrate your virtual agent with your LiveChat chatbot in a single click to go live within minutes
Use a different virtual agent for each channel and brand for a customized experience in each
Leverage mobile SDKs and API integrations to make conversing with your customers a joy, with buttons and image carousels supported
Use our Training Center to answer queries even more accurately as time goes on, based on suggestions by our best-in-class conversational AI
Build reports and evaluate your LiveChat chatbot performance in our analytics dashboard
Use our AI-powered Automation Explorer to pull your past support data from LiveChat. It’ll produce a free personalized report that includes your most common customer requests and how many hours of agent time you could save by automating them.
