Join our diverse and global team

We are a world-class team of doers and developers, creatives and CX-obsessives, bringing joy to customer service through smart automation solutions.

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4.8

What we do

We’re building the world’s most powerful virtual agent platform. Our solution is ranked #1 in G2’s Intelligent Virtual Assistant category, and we’re trusted by big-name brands including Zalando, Finnair, and Trade Republic.

We offer automated customer support for leading brands across all their digital support channels — freeing human agents to focus their talents on what they do best: connecting with customers.

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Let’s grow together

Joining our fast-paced start-up is an exciting opportunity for your career. We live by our values: trust, impact, ethics, and customer success. That means from day one, every UltiMATE is empowered to drive real impact. With autonomy in mind, you’re trusted to work however suits you — from one of our hubs in Helsinki, Berlin, London, and New York, fully remote, or a mix of the two.

Read about us

“Ultimate has supported my career development in every possible way. I first joined the CS team, evolved into Knowledge & Training Coordinator, and now I’m leading a squad as a Product Manager.”

Joyce Yang
Product Manager, Ultimate
“The best thing about Ultimate is the amazing culture and great people I’m working with. I joined the company when it was a smaller start-up, and I’m proud of contributing to our rebrand by leading the website production.”

Branko Đurković
Senior Fullstack Developer, Ultimate
“Ultimate’s ambitions as a company matched my own ambition and pace. It has been amazing to influence the trajectory of the Sales team, and I’m proud of contributing to the foundations of the next stage in our growth.”

Alyse Andre
Mid-Market Sales EMEA Manager, Ultimate
“Every day I see the founders and veteran team members humbly, tirelessly working to create impact — and the bar they set is hugely motivating. I’m learning at every moment.”

Will McInnes
CMO, Ultimate
“I didn't have a tech background before Ultimate, but the interview process gave me the chance to show an analytical mindset and that I could work with a technical product.”

Maeve Condell
Mid-Market Customer Success Lead, Ultimate
“Employees can generate the most value when they are trusted, and can work autonomously and grow. Ultimate truly understands this.”

Shashi Ravula
Engineering Manager, Ultimate

We’re growing fast,You’ll grow fast too

Joining our fast-paced start-up means limitless opportunities for your career.

Trust is a core value at Ultimate, so you’re empowered from day one to drive real impact. You’re also trusted to work however suits your needs - whether from one of our amazing offices or fully remote, with both flexibility and autonomy top of mind.

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Our differences make us stronger

At Ultimate, we’re proudly diverse. Our 160-strong team is made up of over 35 different nationalities and 40% identify as women. Here, everyone has a seat and a voice at the table. We lead by example to shape the company — and industry — we want to see, together.

Dive into our culture

A culture of collaboration and innovation

Our Finnish roots helped shape our ‘no-ego’ approach, and our talented team inspires us daily to build a sense of belonging into everything we do. We believe people are more inventive when inspired, more productive when passionate, and more engaged when empowered.

Download our Culture Book

Perks of the Ultimate job

Competitive compensation

You bring your best and so do we. This means we recognize real impact and reward it with actions, not just words.

Great stock options

As we succeed, everyone enjoys the spoils. Join our journey into a billion-dollar company and share the rewards.

Scaled professional development

We’re passionate about up-skilling our team and providing people with internal opportunities, so we all grow together.

Bespoke personal growth

Learn a new language, train for a marathon, take a coding course: our personal development budget has you covered.

Flexible working

From office-lovers to homebodies, and anywhere in between, we encourage our team to work from their preferred location.

Trust from day 1

It’s worth repeating that trust is our #1 value, and our founders are passionate about trusting people to do their best work.