Delightful experiences = happy, loyal customers.
- Faster responses with improved resolutions.
- Personalised self-service interactions.
- 24/7 multilingual customer support.
- Unified automated experience across omnichannel.
Ultimate.ai automates your repetitive customer service cases and guides your agents with answer recommendations through complex tasks. Scale your team and improve CX with 24/7 multilingual customer support.
Be there for your customers, anywhere, anytime. Our simple to use tools help you automate up to 80% of inquiries, eliminate manual work and streamline processes for your agents. All in over 100+ languages.
Suggest responses for your agents in real time. Resolve cases faster and give higher quality, more on-brand answers. Let your agents train your AI as they work, with each selection improving the accuracy of your automated and suggested responses.
Use real-time insights into key customer inquiries to improve your automation level, your customer experience and your business. Unlock a whole new world of customer feedback.
We launched in early December and by Christmas ultimate.ai was automating +80% of customer requests in our Christmas chat line. It was a no brainer! Lasse Huttunen, Director of Strategy & Development, Posti
We chose ultimate.ai for the strength of their technology and their multi-language capabilities. Satu Karaksela, Digital Customer Services, Finnair
Working with the team at ultimate.ai has been fantastic. The guidance they provided made sure we delivered great automated experiences to customers and hit an over 40% automation level from day one.... Elena Husar, Customer Service Lead, Superbet
Ultimate.ai’s unique deployment method was fast, easy and low risk. Suggested responses supported our agents in their everyday work, while also training the AI effortlessly. Turning on automation was... Mari Nurminen, Development Manager, S-Bank
Most AI fails in complex languages. Not ours. Get AI which performs at native fluency in all languages and automate your customer service on a global scale.
Ultimate.ai is partnered with the world's leading CRM providers. Integrate AI into your existing customer service workflows and connect your backend APIs for...
Tap into your historical data and train your AI automatically. No costly setup needed. Start generating ROI in days instead of months, with AI that keeps...