Customer Service Automation in Any Language

Empowering the world's largest customer service centers

Build powerful automated experiences and resolve cases instantly

Save time and effort

By automating up to 80% of written conversations. Free your support agents from repetitive requests.

Improve customer experience

By responding to every customer instantly and around the clock, in 100+ languages.

In your CRM

By integrating AI into your CRM workflows to automatically manage contacts and
execute actions.

Learn more

The perfect match for your CRM

ultimate.ai is deeply integrated into your agent platform and supercharges your contact centre & existing workflows.

Integrations

Featured Customer

We chose ultimate.ai for the strength of their technology and their multi-language capabilities. Satu Karaksela, Finnair

+46% Faster first response times

+31% Faster average response times

+25% More cases handled per hour

Featured Customer

We launched in December and by Christmas we were automating 80% of incoming inquiries. It was a no brainer! Lasse Huttenen, Posti

80% automation of repetitive cases

24/7 Posti provides round the clock support

Featured Customer

We wanted to work with a EU-based company to ensure GDPR compliance, and ultimate.ai stood out to us as the one that could provide the right mix between suggestion and automation Philipp Weidenbach, Teleclinic

25% Automation rate reached in the first month

37% of conversations automated after 4 months

Featured Customer

Working on the forefront of innovation is extremely rewarding: not only do we improve our customers’ experience, but we’re also constantly gaining knowledge and improving our skillset. Ida-Maria Lehtisalo, Telia

30% Automation of chats routed through ultimate.ai

1:18 The bot saves the work of an 18-person team

2,835 hours of agent effort saved every month