Smarter customer service. Lower costs.

Meet the first customer service automation platform built for your CRM. Scale your workforce and provide great support experiences around the clock.

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Meet the first customer service automation platform built for your CRM. Scale your workforce and provide great support experiences around the clock.

Empowering the world's largest customer service centers

Build powerful automated experiences and resolve cases instantly

By automating up to 80% of written conversations. Free your support agents from repetitive requests.

By responding to every customer instantly and around the clock, in 100+ languages.

By integrating AI into your CRM workflows to automatically manage contacts and
execute actions.

ultimate.ai is deeply integrated into your agent platform and supercharges your contact centre & existing workflows.

Integrations

Featured Customer

We chose ultimate.ai for the strength of their technology and their multi-language capabilities. Satu Karaksela, Finnair

+46% Faster first response times

+31% Faster average response times

+25% More cases handled per hour

Featured Customer

We launched in December and by Christmas we were automating 80% of incoming inquiries. It was a no brainer! Lasse Huttenen, Posti

80% automation of repetitive cases

24/7 Posti provides round the clock support

"Our most efficient customer service agent"

"The accuracy of the AI is outstanding"

"Excellent virtual agent for multilingual customer service"

"Our virtual agent is a part of our customer service (team)"

Rated by 30+ customers