Save time and effort
By automating up to 80% of written conversations. Free your support agents from repetitive requests.
Product Overview
Serve more customers faster, with intelligent virtual assistance
Features
Features for intelligent customer service
Pricing
World-class automation with simplified pricing
AI for eCommerce & Retail
Delight shoppers with faster chat support
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See ultimate.ai in action
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Customer Service Automation
Smarter customer service. Lower costs.
Meet the first customer service automation platform built for your CRM. Scale your workforce and provide great support experiences around the clock.
Meet the first customer service automation platform built for your CRM. Scale your workforce and provide great support experiences around the clock.
Empowering the world's largest customer service centers
Build powerful automated experiences and resolve cases instantly
Improve customer experience
By responding to every customer instantly and around the clock, in 100+ languages.
In your CRM
By integrating AI into your CRM workflows to automatically manage contacts and
execute actions.
Featured Customer
We chose ultimate.ai for the strength of their technology and their multi-language capabilities. Satu Karaksela, Finnair
+46%
Faster first response times
+31%
Faster average response times
+25%
More cases handled per hour
Featured Customer
We launched in December and by Christmas we were automating 80% of incoming inquiries. It was a no brainer! Lasse Huttenen, Posti
80%
automation of repetitive cases
24/7
Posti provides round the clock support
Our reviews on G2
"Our most efficient customer service agent"
"The accuracy of the AI is outstanding"
"Our virtual agent is a part of our customer service (team)"
"I'm truly excited to see where this will take us"
Empowering the world's largest customer service centers
