Drive cost per interaction down and CSAT up with a custom-built bot powered by conversational and generative AI that:
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Meet Ultimate GPT: the easiest and fastest way to get started with customer support automation. Instantly and accurately resolve requests with less agent effort using the same tech that’s behind ChatGPT — generative AI and LLMs.
As your partners in automation success, we make sure set-up is quick and easy and your onboarding is tailored to your company’s unique goals. You’ll be providing better, faster, more joyful customer experiences — and driving rapid results with customer service automation — right away.
“Ultimate enables us to grant 24/7 support. Our support team is now able to concentrate on more complex topics. The biggest benefit is scalability. The bot instantly took 39% of all requests from the shoulders of our agents. That's the benefit of first-class onboarding.”
Martin F, Head of Customer Support, Mid-Market
“Our complex use case seems to work beyond expectations. I have experience with competitors' products and from my personal POV, it seems Ultimate's AI algorithm is a step ahead.”
Atte K, Mid-Market
“Volumes of customer care requests are increasing and chat is an expensive channel to handle without any automation. Using Ultimate allowed us to scale up chat and make it a strategically important channel, when a significant share of chat requests can be automatically handled by the Ultimate chatbot.”
Jenni J, Technical Product Manager, Payment Fraud, Enterprise
