Botman the self-learning customer service AI chatbot

AI powers for customer service agents to provide faster, smarter responses.

SuperAgent delivering AI customer service

powering the world's most innovative businesses

ultimate.ai Suggestion Engine for AI customer serviceSuperAgent delivering AI customer service

Suggestion Engine

AI power your customer service

We think SuperAgents are the future of customer service.

That's why ultimate.ai's deep learning artificial intelligence technology works in partnership with agents, learning from historical chat data to provide reply suggestions in real time.

Integrating seamlessly into your Contact Center, our customer service AI reduces average handling times (AHT) by 30%.

Automation Engine

Let AI handle your repetitive tasks

Our self-learning customer service bots are agent-trained.

ultimate.ai learns from agent behaviours and grows in accuracy. Ultimately, the most common questions in customer service are fully automated, freeing agents to focus on what really matters: the customer.

With automated customer support we have reduced up to 80% of incoming questions.

ultimate.ai Automation Engine for AI customer service

OUR STRENGTHS

AI customer service multi-language Finnish English German Swedish
Language agnostic
The world is your oyster! Thanks to deep learning, ultimate.ai is fully language-agnostic. We can help you serve your customers, wherever they may be.
Contact Center AI integration - ultimate.ai
Fully integrated
Picture this: ultimate.ai reads a customer question, understands it, and instantly pulls the relevant data from your system into a reply suggestion for your agent.
Human+Machine AI customer service - ultimate.ai
Human + Machine
For us, it's never going to be man vs. machine. Our SuperAgent and Botman combine strengths and work together. The result? World-class customer service.

Poor customer service is costing businesses $1.6 trillion in the US alone. Supercharge your service with customer service AI.

Poor customer service is costing businesses $1.6 trillion in the US alone. Supercharge your service with customer service AI.

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