Status updates, return policy info, missing items
Failed payments, invoice & refund requests
Product questions, discounts, login issues
Your customers shop all day, all night. And your virtual agent is available for them 24/7.
"We spoke to other providers but we really liked Ultimate's product because it’s easy to use, easy to set up, and cost effective for us. Now, because of Ultimate, we can serve our customers 24/7."
When the virtual agent handles all mundane, repetitive questions, you free up agents so they can focus on solving complex problems.
"Our goal with Ultimate was to improve both our end-customers and employee’s experience. We needed a cutting-edge solution to assist our high-value support and sales teams and at the same time improve the customer experience."
"Intuitive UX and great customer service! We received great and consistent support throughout the bot building process. Building the bot was easy thanks to the great back-end UX."
"Our complex use case seems to work beyond expectations. I have experience with competitors products and from my personal POV, it seems Ultimate's AI algorithm is a step ahead."
“The best part is the ease of getting started without any hassle. I like the way it smoothly integrates with our CRM. Automation truly at its best.”
"We were looking for a provider that integrates seamlessly with Zendesk and can do more than automate FAQs. Today we automate complex end-to-end conversations and processes, categorize tickets and help our agents navigate through their daily chats."
