Solve your shoppers’ problems, instantly

Provide exceptional online shopping experiences by replying to questions instantly & resolving problems intelligently with AI-powered automation

Automate and resolve repetitive questions



Status updates, return policy info, missing items



Failed payments, invoice & refund requests



Product questions, discounts, login issues


Support your shoppers around the clock

Your customers shop all day, all night. And your virtual agent is available for them 24/7.

Read Cox & Cox’s success story

"We spoke to other providers but we really liked Ultimate's product because it’s easy to use, easy to set up, and cost effective for us. Now, because of Ultimate, we can serve our customers 24/7."

Aynsley Peet,
Ecommerce Director, Cox & Cox
ecom 6-1

Be prepared when support volumes surge

When the virtual agent handles all mundane, repetitive questions, you free up agents so they can focus on solving complex problems.

Read Fonecta’s success story

"Our goal with Ultimate was to improve both our end-customers and employee’s experience. We needed a cutting-edge solution to assist our high-value support and sales teams and at the same time improve the customer experience."

Henna-Maria Knuutila,
Team Lead Customer Support, Fonecta
Rating G2

"Intuitive UX and great customer service! We received great and consistent support throughout the bot building process. Building the bot was easy thanks to the great back-end UX."

Joel H, Product Manager
Rating G2

"Our complex use case seems to work beyond expectations. I have experience with competitors products and from my personal POV, it seems Ultimate's AI algorithm is a step ahead."

Atte K, Mid-market
Rating G2

The best part is the ease of getting started without any hassle. I like the way it smoothly integrates with our CRM. Automation truly at its best.”

Satvik J, CEO
Rating G2

"We were looking for a provider that integrates seamlessly with Zendesk and can do more than automate FAQs. Today we automate complex end-to-end conversations and processes, categorize tickets and help our agents navigate through their daily chats."

Aditya J, Co-Founder & COO

G2 average rating
#1 on G2

Get started with automation

Go live in under 3 weeks and see results fast.