Lower cost per interaction, streamline processes, and maximize productivity with the Ultimate ticket automation solution.
Instant 24/7 resolutions
Reduced ticket backlog
Automated routing & triage
Fast time to value
Easy-to-use, no-code platform
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Maximize efficiency and save agent hours with automated routing. Our AI agents understand exactly what your customers are asking and instantly send each query to the right department.
See our AI in action
Drive down handle times and free up your agents for more valuable tasks with intelligent ticket triage. Connect the bot to your CRM to automatically tag, label, merge, and pre-fill inquiries.
Explore our CRM integrations
Cut cost per interaction and offer 24/7 support with a multilingual AI agent that provides accurate and instant responses to customers, in 109 languages.
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Clear your ticket backlog, instantly resolve simple requests, and benefit from intelligent triage — allowing agents to solve complex issues faster.
Pull information from your CRM and other systems to create personalized experiences that keep customers coming back again and again.
Future-proof your support by giving agents the tools they need to easily manage high ticket volumes and seasonal surges.
Go live fast and benefit from Ultimate and Zendesk’s ongoing support to help deliver the highest automation ROI.
Combine your AI-powered ticket solution with chat automation to further drive down costs across your entire support department — and even create opportunities for direct revenue generation. Ultimate’s AI agents work across all digital channels, including social media and messaging apps.
360 agent hours saved monthly
93% CSAT score
Discover how automation is saving Lush 5 minutes per ticket — which adds up to 360 agents hours saved each month.
5 days to launch their ticket bot
3 minutes saved per ticket
Learn how leading online marketplace expondo is driving cost per interaction down after seeing rapid results with ticket automation.
