How TeleClinic Revolutionized Customer Service in Telemedicine
Facing a surge in demand for telemedicine, TeleClinic found an automation solution that provided empathetic and efficient customer support.
With the right team and tech in place, expondo went live with ticket automation in 5 days. Today, they save 3 minutes per email ticket.
Ecommerce, a leading marketplace for professional equipment in Europe
expondo's support team operates in German and English
Of expondo's 400 employees, 90 are support agents
Saving time and improving efficiency
Email ticket tagging, auto-filling, and routing
3 minutes saved per ticket
Gerardo Di Sapio
Process and Tool Administrator, expondo
A no-code platform with intuitive AI is easy and fast to set up
The AI can understand and respond to any language
The virtual agent immediately responds to all incoming requests
Thanks to our one-click integration
Customer Success Manager, Ultimate
Find out how Ultimate can automate your customer support.