The Ultimate Intercom integration

Integrate Ultimate and Intercom for AI-powered support in 109 languages across all your customers’ favorite channels. Personalize interactions, deliver prompt resolutions, and support your customers wherever and whenever they need it most.

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Automate across all major messaging channels

Why use Ultimate & Intercom to automate your support?

Integrate Ultimate with Intercom for the very best AI-powered automation in combination with human support. Here are the benefits you'll see:

For your customers

Provide faster, better, more personalized customer support — at any time of day, in 109 languages, on your customers’ preferred channels.
For your CS team

Free your agents from repetitive, manual tasks and give them the tools they need to manage high ticket volumes and seasonal surges.
For your business

Maximize productivity and drive support-led growth with a platform that increases the ROI of every tool you already use. And did we mention you won’t have to hire a single extra agent?

The Ultimate x Intercom advantage

Headless approach

Avoid data silos and disruptions to your tech stack with an automation platform that sits inside Intercom and integrates with all the tech you already use.

Personalized CX, customized UX

Adapt chat conversations across channels to personalize, diversify, and customize your communication strategy, including through the use of rich messaging.

Secure data handling

Relax knowing your private data is safe with us. Trust is our number 1 value at Ultimate, and we’re both GDPR and SOC2 type-2 compliant (just like Intercom).

Multilingual support

Serve a global customer base without hiring local agents, and offer native-level support in up to 109 languages.

"We were able to quickly integrate Ultimate into the rest of our environment and it helps us be there for our customers even longer and faster. It is an absolute asset for our company."