Intro to Customer Service Technology
Explore the different types of customer service technology available on the market, and learn how to choose the right tech setup to meet your needs.
Provide faster, better, more personalized customer support — at any time of day, in 109 languages, on your customers’ preferred channels.
Free your agents from repetitive, manual tasks and give them the tools they need to manage high ticket volumes and seasonal surges.
Maximize productivity and drive support-led growth with a platform that increases the ROI of every tool you already use. And did we mention you won’t have to hire a single extra agent?
Avoid data silos and disruptions to your tech stack with an automation platform that sits inside Intercom and integrates with all the tech you already use.
Adapt chat conversations across channels to personalize, diversify, and customize your communication strategy, including through the use of rich messaging.
Relax knowing your private data is safe with us. Trust is our number 1 value at Ultimate, and we’re both GDPR and SOC2 type-2 compliant (just like Intercom).
Serve a global customer base without hiring local agents, and offer native-level support in up to 109 languages.
Small business, reviewed on G2
Connect your knowledge base to UltimateGPT to launch right away or manually import your customer data
Integrate Ultimate with your Intercom chatbot in a single click to go live within minutes
Our AI-powered Training Center automatically suggests improvements to answer queries even more accurately over time
Provide a customized experience for each brand and across every channel
Build reports and evaluate your bot's performance in our analytics dashboard