Frances J. Naguit
Customer Success Manager, Ultimate
Ehsan Ali
Automation Expert, Ultimate
Abbie Dockerill
Product Enablement Manager, Ultimate
Gerardo Di Sapio
Process and Tool Administrator - Customer Care
Customer Success Manager, Ultimate
Automation Expert, Ultimate
Product Enablement Manager, Ultimate
Process and Tool Administrator - Customer Care
Most automation providers can help increase agent productivity, provide 24/7 hour support, or improve your CX.
Many will get you set up within only a few weeks.
But for fast results and long-term success, you need a watertight automation strategy. And that strategy rests on assembling the right team, tech, and timeline from day one.