Support automation 101: Your guide to getting started

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Your customers want instant, proactive, 24/7 support. To keep up, you might be considering an automation solution. In this free digital event, we'll guide you through everything you need to know to get started with support automation.

Meet the speakers

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Povilas Čiuplys

Chief Customer Officer, TransferGo, Ultimate + Zendesk Customer

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Sarah Al-Hussaini

COO & Co-Founder, Ultimate

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Carl de Barra

Customer Success Manager, Ultimate

At this free digital event you’ll learn how to get started with support automation, including:

  • Designing your goals and determining key KPIs
  • Finding your main customer pain points with AI
  • Setting up your team for success 
  • Prepping for a successful launch
Watch the event on demand now

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Check out the archive of all our past digital events.