Most powerful AI, tailored to you
At Ultimate, cutting-edge AI built in-house is at the very core of our product. Our AI has supervised and unsupervised learning capabilities, so its performance always outperforms traditional AI and can be easily deployed at scale.
We start by training your unique AI model on your historical support data. This helps determine what to automate first and ensures your virtual agent understands your customers' language, context and tone of voice to deliver an intelligent, on-brand experience every time.