Customer support automation: how to measure success

Can automation move the needle for both CX and efficiency? 

Absolutely. 

In this free, data-driven educational event, we covered how to measure rapid results from automation, outlining the most important metrics and looking at how they translate into tangible business benefits.

With the right knowledge and tools, you can align efficiency and great customer experiences with automation, turning your customer service from a cost center to a value center.

Watch the on-demand recording.

We heard from these peers & industry experts

Matchett Bradford

Matchett Bradford

Director of Global Enablement, ActiveCampaign

Kimberley Wood

Kimberley Wood

VP Customer Success, Ultimate

Isabella D'Antonio

Isabella D'Antonio

Data Analyst, Ultimate

Ethan Scott

Ethan Scott

Enterprise Customer Success Manager, Ultimate

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