The Ultimate Blog | Videos

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Alex Henderson, the Product Manager behind Ultimate’s AI ticket automation platform.

AI-Powered Ticket Automation: All You Need To Know

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Joyce Yang, Knowledge and Training Coordinator at Ultimate, on a turquoise background.

Ultimate’s Training Center: What’s New — and What it Means for You

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James Longbotham, Solution Consultant at Ultimate, on a turquoise background.

Ultimate’s Training Center: Introducing Our Confusion Matrix

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Ehsan Ali, Account Executive at Ultimate.

Getting Started With Ultimate: Technical Knowhow

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As part of our “Getting Started with ultimate.ai” series, we answer one of the most common questions our reps get asked: what resources clients need to allocate. Read on to learn all about our 14-day onboarding Bootcamp and more.

Getting Started With Ultimate: Resources Knowhow

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Ehsan Ali, Account Executive.

Getting Started With Ultimate: Expected Results

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Marika Svennblad, a Solution Architect at Ultimate, beside a conversation bubble showing dialogue flows.

Conversation Design Best Practices: What Is a Good Conversation Flow?

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Ehsan Ali, Account Executive at Ultimate.

Getting Started With Ultimate: Bots vs. Humans

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