Generative AI has taken the world by storm. But that doesn't mean conversation design is out in the cold. Watch this event to learn how to deliver better CX at scale — by combining the flexibility of gen AI with the precision of pre-designed conversation flows.
Many automation providers are taking an all-or-nothing approach to generative AI vs. conversation design. Yet, when it comes to creating the best CX (and seeing the most value from automation technology) why make brands choose when they could have both?
In this event, we’ll take you behind the scenes to show you how Ultimate is embedding the power of generative AI within our platform. You’ll learn how this hybrid approach to customer service automation is unlocking its full potential — helping businesses see higher ROI and scale smarter.