The Ultimate Blog (2)

Latest Posts

Event Recap: How to Humanize Automated Support with Conversation Design

Videos

A woman looking at her smartphone with a brain overlaid on top.

Transfer Learning in Customer Service Automation

AI Automation

Two men sitting at a table, and a dialogue flow showing how AI can personalize automated chats.

Designing the Most Human-Centric Chatbot Conversation Flow Is Now Even Easier

Ultimate Life

How to Humanize Your Automated Support

Videos, Collaborations

A woman sitting outside in an orange coat, looking at her phone.

What Is a Dialogue Builder?

AI Automation

Two smiling people doing online shopping on their phones.

Braving Busy Season: How To Prepare Your Support Team for Black Friday

A question mark in a chat bubble.

Headless Automation: What It Is and How It’ll Level up Your Support

AI Automation

A question mark inside a speech bubble

What Is an API and How Does it Make Automated Customer Service More Efficient?

AI Automation