Product Overview
Serve more customers faster, with intelligent virtual assistance
Features
Features for intelligent customer service
Pricing
World-class automation with simplified pricing
AI for eCommerce & Retail
Delight shoppers with faster chat support
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See ultimate.ai in action
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Free your agents and get instant ROI with customer service automation. Deflect up to 80% of repetitive inquiries and deliver 24/7 multilingual customer support.
Repetitive cases are automated
Complex cases are handed to agents who get AI guidance
Managers see real time analytics
Build and manage your own chatbot with ease. Automate up to 80% of your repetitive support requests. Free your agents to focus on higher value work.
60% of agent time is spent searching through backend systems. Free your agents by connecting your APIs, to instantly retrieve customer details like delivery times, product specs and password resets.
ultimate.ai is natively integrated into your existing CRM. Get AI which understands when an customer service agent is needed and loops them in with ease. Keep customer experiences exceptional, with seamless agent handoffs for key customer requests.
We launched in early December and by Christmas ultimate.ai was automating +80% of customer requests in our Christmas chat line. It was a no brainer! Lasse Huttunen, Director of Strategy & Development, Posti
After handoff, Augment continues to support your agents and learns from their answers to grow your automation level. Get customer service automation which increases effortlessly and see your ROI rise month over month.
The world's leading provider of multilingual customer service automation. No more compromising on quality. Take industry-leading experiences global, with AI that finally speaks your customer's language.