Control costs with customer support automation

Automate and optimize your customer requests across digital support channels to cut down on operational expenses, improve profitability, and keep your customers coming back again and again.

  • opex Reduce OPEX
  • costs Control costs
  • churn Battle customer churn
  • productivity Maximize productivity
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The world’s leading brands trust Ultimate to increase efficiency and improve CX

Cut costs strategically and improve profitability with automation

  1. Reduce OPEX

    Automate and optimize your support to eliminate repetitive tasks, instantly resolve requests, allowing your team to handle more inquiries in less time. You’ll save agent hours and slash overhead costs.

  2. Improve retention

    It’s easier and less expensive to retain existing customers than attract new ones. Ensure great CX and battle customer churn with a virtual agent that will provide instant, helpful responses 24/7.

  3. Control costs

    Automation keeps costs predictable so you can make more accurate forecasts and cut costs strategically when needed to improve your margins.

Automate and optimize your support to eliminate repetitive tasks, instantly resolve requests, allowing your team to handle more inquiries in less time. You’ll save agent hours and slash overhead costs.

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It’s easier and less expensive to retain existing customers than attract new ones. Ensure great CX and battle customer churn with a virtual agent that will provide instant, helpful responses 24/7.

Retention

Automation keeps costs predictable so you can make more accurate forecasts and cut costs strategically when needed to improve your margins.

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Ultimate’s happy customers

See how a few of our customers found success reducing their operational costs, scaling their support without hiring additional agents, all while keeping their customers satisfied.

ActiveCampaign $660K saved per year
Deezer 200 agent hours saved per week
Pockit 3.5 agents’ workload at ⅓ of the cost
Verkkokauppa €330K saved per year
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Why you need automation to help your business thrive

Discover how Ultimate’s support automation platform helps cut costs strategically, eliminate manual work, and maintain great CX.

  1. For your business’ bottom line

    Optimize your support by automating routine processes and instantly resolving issues, lowering support costs and providing opportunities for your support team to upsell and actually drive revenue.

  2. For your team’s productivity

    Eliminate repetitive tasks, allowing your team to handle more inquiries in less time, saving you valuable agent hours. Plus they’ll have more time to work on complex, rewarding cases that need a human touch.

  3. For your customers

    Keep CX exceptional with a virtual agent that can provide instant, helpful responses 24/7 and drive customer retention without the acquisition costs.

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Book your free consultation

Speak to one of our automation experts to find out how Ultimate’s automation solution can help you:

  • Maximize your support team’s productivity and cut down on operational costs
  • Automate 60% of your incoming requests, in 109 languages, across all digital support channels
  • Save over €660K/year with automation just like SaaS leader ActiveCampaign