Drive cost per interaction down and CSAT up with a custom-built virtual agent powered by conversational and generative AI that:
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Introducing Ultimate GPT: the easiest and fastest way to get started with customer support automation. Instantly and accurately resolve requests with less agent effort using the same tech that’s behind ChatGPT — generative AI and LLMs.
As your partners in automation success, we make sure set-up up is quick and easy and your onboarding is tailored to your company’s unique goals. You’ll be providing better, faster, more joyful customer experiences — and driving rapid results with customer service automation — right away.
“Ultimate enables us to grant 24/7 support. Our support team is now able to concentrate on more complex topics. The biggest benefit is scalability. The bot instantly took 39% of all requests from the shoulders of our agents. That's the benefit of first-class onboarding.”
"Our complex use case seems to work beyond expectations. I have experience with competitors' products and from my personal POV, it seems Ultimate's AI algorithm is a step ahead."
“Volumes of customer care requests are increasing and chat is an expensive channel to handle without any automation. Using Ultimate allowed us to scale up chat and make it a strategically important channel, when a significant share of chat requests can be automatically handled by the Ultimate chatbot.”
"We were looking for a provider that integrates seamlessly with Zendesk and can do more than automate FAQs. Today we automate complex end-to-end conversations and processes, categorize tickets and help our agents navigate through their daily chats."
