AI has made huge strides in the realm of customer service recently, and savvy support leaders are taking note. Join us to learn how to leverage AI and LLMs — the tech powering ChatGPT — to deliver ROI for your business and help your support team thrive.
Businesses that are embracing AI are reaping the benefits. According to Zendesk’s CX Trends report, 59% of leaders attest to measurable ROI due to investments in AI, and our very own Customer Service Trends Guide found that 36% of business leaders are actually seeing direct revenue generation with support automation.
Discover how AI can shape richer, more rewarding experiences in the world of customer experience. Our expert speakers also discuss the unique challenges for leaders as they grapple with how to use AI best to deliver tangible business value.
Watch the on-demand event to learn more about:
- Newly emerging AI and conversational trends CX leaders need to be aware of
- How Ultimate and Zendesk see AI being used most effectively for CX
- Common AI traps businesses fall into
- The five steps to getting started with AI
- Understanding how LLMs and generative AI might affect the support automation space
