Ultimate is Officially Named G2’s Summer 2021 Leader

The Ultimate and G2 logos with the summer badges.

Just in: 9 badges earned and a 1st place spot for Ultimate in the G2 Summer 2021 Awards.

Out of 75 solution providers in the Intelligent Virtual Agent space, Ultimate has been awarded the position of G2’s Summer 2021 Leader.

As you might expect, we’re thrilled to share this news!

This new award means we’re now ranked top — 4.7 out of 5 — stars by users on G2, the world’s largest tech marketplace.

To add to our best ever result, we’ve also been awarded an additional 8 further badges. These include:

  • Best Relationship
  • Best Support
  • High Performer — Europe
  • High Performer — Small Business
  • High Performer — Mid-Market

The G2 reports are based on authentic user reviews and data aggregated from company profiles to calculate customer satisfaction and market presence scores in real-time.

For us, this result brings us one exciting step closer to our mission of building the world’s best virtual agent platform.

“We are so proud to earn the status of G2's Summer 2021 Leader and view it as a testament to our positive impact on customers. These 9 badges further our commitment to product innovation and to providing the best technology and support to our entire community.”

- Reetu Kainulainen, CEO and Co-Founder, Ultimate

We know a product is only as strong as its people — and this is why we’re so proud. Because the result is a reflection of our incredible team and valued customers.

Timing-wise, the win comes off the back of our recent $20M Series A and just after our biggest product launch to date: Ticket Automation.

Better customer experiences through automation? We’re making waves. But we’re only just getting started.

Curious? Discover what our users think about us on our G2 review page.

Ready to start your automation journey, just like our happy users?