Tickets may not be the latest customer service technology, but email and webforms still represent the highest volume channels for a lot of support teams. In fact, in 2022, 57% of customers still rate email as their preferred support channel.
At this free digital event, you will:
- Learn the best practices for harnessing the power of automation to transform your support inbox from global leaders in support and automation, Ultimate and Freshworks
- Discuss the problems that huge amounts of backlog cause customer support teams and the opportunity automation presents
- See a live demo of Ultimate and Freshdesk’s new ticket automation solution
- Hear from leading global brands who’ve used our ticket automation solution to slash their backlog
Save your seat today to join us on July 5.