Ticket Automation: Your New Strategy to Beat the Backlog Blues

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Learn how to slash your ticket backlog, clear your support inbox, and resolve your customer requests faster.

Watch on-demand

Our Ultimate Experts

Sarah Al-Hussaini

COO and Co-founder, Ultimate

Ronald Gerber

Head of Customer Support, Tomorrow

Mai Belbesy

Product Manager, Ultimate

Colin Crowley

Senior Director Customer Success, Freshworks

Maeve Condell

Customer Success Lead, Ultimate

Will McInnes

CMO, Ultimate

Tickets may not be the latest customer service technology, but email and webforms still represent the highest volume channels for a lot of support teams. In fact, in 2022, 57% of customers still rate email as their preferred support channel.

At this free digital event, you will:

Learn the best practices for harnessing the power of automation to transform your support inbox from global leaders in support and automation, Ultimate and Freshworks
Discuss the problems that huge amounts of backlog cause customer support teams and the opportunity automation presents
See a live demo of Ultimate and Freshdesk’s new ticket automation solution
Hear from leading global brands who’ve used our ticket automation solution to slash their backlog

Save your seat today to join us on July 5.