Customer support 2.0: A panel discussion on how to ride the next wave of AI

The face of customer support as we know it is changing rapidly. With ChatGPT having taken the world by storm, AI and automation have reached new heights of consumer consciousness — and savvy support leaders have taken note.

Our panel discussion co-hosted with Zendesk, featuring customer support experts from leading brands, will focus on what the future of customer support holds and how to successfully ride the next wave of AI in customer service.

Join us for an evening of insightful talks, networking, nibbles, and drinks with fellow customer support professionals in central London at Aviation House, Holborn, on Thursday 20 April from 5-7 PM.

Hear from industry experts:


Ally Mansell-Cook

Enterprise Account Executive, Zendesk


Heather Gibson

Customer Experience Expert


Suzanne Duffy

Head Of Customer Service, Papier


Sarah Al-Hussaini

Co-founder & COO, Ultimate

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