More natural conversations
Add an LLM layer to your chat conversations for the most natural and human-like conversations while staying in control of your underlying intent-based architecture.
Instantly pulling info from your pages
Let your LLM instantly serve your most up to date information to customers by pulling it from your Knowledge Base, CRM Help Center, FAQ page or any other company page, zero training needed.
Use LLMs to structure, summarize and auto-populate tickets so your human agents don't have to. LLMs can also predict categories and even analyze sentiment.
Adjusting tone of voice
Prompt your LLM to transform factual replies to customer requests into a specific tone of voice to keep replies 100% on-brand.
Sorting customer data into intents
Ask your LLM to suggest most frequent customer intents by (securely!) parsing your support data
Crafting example replies
Use your LLM to craft sample replies for your conversation designers to use as is or as inspiration to brainstorm dialogues