Steps to AI success

From always-on support to backend systems that can triage tickets faster than any human team, this versatile technology has quickly raised customer expectations on what it means to offer best-in-class service without needing to scale your team.

Our expert speakers discussed the unique challenges for leaders like you as they grapple with how to best use AI to deliver tangible business value.

Watch this free digital event, and learn:

  • The 5 steps to getting started with automation
  • Newly emerging AI and conversational trends CX leaders need to be aware of
  • How Ultimate and Zendesk see AI being used most effectively for CX
  • Common AI traps businesses fall into

Watch on-demand event

In this event you’ll hear from industry experts


Carl de Barra

Customer Success Manager, Ultimate


Ollie McAree

CAE Sales Manager, Zendesk


Patrick Dunford

Head of Customer Care, Deezer

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