How to wow customers with no-touch support on Zendesk

Imagine a customer support tech stack where every tool you use is connected. No siloed data, no context switching. Where agents have a holistic view of each customer they serve. And now, imagine if you could automate complex interactions within this setup, across all digital channels. 

With Ultimate and Zendesk, you can. Integrations allow you to drive efficiency and cut costs — by fully solving queries without any need for a human agent’s involvement. And when 90% of customers say an immediate response is important to them, you’ll also deliver more joyful CX.

In this event you’ll hear from industry experts


Reetu Kainulainen

CEO & Co-founder, Ultimate

Jon Ross, the VP of Product at Zendesk.

Jon Ross

VP of Product, Messaging, Zendesk


Elena Husar

Product Manager, Superbet


Hosam Hassan

Support Automation Expert, Ultimate


Pernille Hansen

Product Marketing Manager, Ultimate


Carl de Barra

Customer Success Manager, Ultimate

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