Support automation 101: your guide to getting started

Educational

Check out this free digital event where you’ll learn the steps to getting started with support automation, including:

Designing your goals and determining key KPIs
Finding your main customer pain points with AI
Setting up your team for success
Prepping for a successful launch

Watch the on-demand recording.

In this event you’ll hear from industry experts

Povilas Čiuplys

Chief Customer Officer, TransferGo, Ultimate + Zendesk Customer

Sarah Al-Hussaini

COO & Co-Founder, Ultimate

Carl de Barra

Customer Success Manager, Ultimate

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How to Build Better Bots

Interested in automating? Learn how from veteran bot builders themselves. This Supercharged CX video session covers the essentials of building better bots.

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