For our final trends event of 2023, we’re spotlighting ROI. Learn how AI automation is helping forward-thinking support departments evolve from cost centers to value drivers.
Finally, support departments are shaking off their reputation for being a necessary expense and showing just how much value they bring. The numbers don’t lie: according to Accenture, companies that view their customer service operations as a value center achieve 3.5x more revenue. And AI automation tools are helping prove this even further with cold, hard stats.
A true value center will do two things: stop you from wasting money by driving efficiency and productivity — while actively generating more of it. So how can you build a support department that pays for itself? Join our free educational event to find out.