Customer service trends 2023: How to transform your support from cost center to value center

Finally, support departments are shaking off their reputation for being a necessary expense and showing just how much value they bring. The numbers don’t lie: according to Accenture, companies that view their customer service operations as a value center achieve 3.5x more revenue. And AI automation tools are helping prove this even further with cold, hard stats.

A true value center will do two things: stop you from wasting money by driving efficiency and productivity — while actively generating more of it. So how can you build a support department that pays for itself? Join our free educational event to find out.

Watch on demand.

In this event you’ll hear from industry experts


Reetu Kainulainen

CEO and Co-founder, Ultimate


Kimberley Wood

VP Customer Success, Ultimate

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