Dixa

Customer service automation for Dixa

Multilingual chat and support automation in Dixa. Deflect over 45% of conversations. Boost agent results. Deliver better Customer Friendships.

Make Ultimate your automation platform for better Customer Friendships

Automate

Automate repetitive cases and actions in Dixa

Be there for your customers, anywhere, anytime. Our simple-to-use tools help you automate up to 45% of inquiries & tickets, eliminate manual work and streamline processes for your agents. All in 109 languages.

  • Build and manage your own conversational AI
  • Automate repetitive cases across chat, email and social
  • API connections for end-to-end process automation
  • Native Dixa integration for seamless handoff to agents
  • Provide 24/7 multilingual customer service

Learn more about Automate

Analyse

Be agile with actionable customer service analytics

Use real-time insights into key customer inquiries and topic trends to improve your automation level, your customer experience and your business. Get analytics directly in your Dixa Platform and your ultimate.ai Dashboard.

  • Track AI and agent performance in real time
  • Identify case volumes and trends
  • Give your admins x-ray vision to tackle problems at the source, before they impact more customers

Learn more about Analyse

Trusted by leading brands

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"Our most efficient customer service agent"
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"Our virtual agent is a part of our customer service (team)"
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"I'm truly excited to see where this will take us"
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"The accuracy of the AI is outstanding"
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Rated by 50+ customers

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Customer service automation for Dixa in 3 easy steps:

Install App 48

1

Speak to our experts

Chat to our team for a free consultation. Get customer service automation live in a few easy clicks.

Self Learning 48

2

Use data to train your AI bot

Train your AI automatically using your historical customer service data - no costly setup needed. Start generating ROI in 3 weeks.

Rapid Deployment 48

3

Automate your customer service

Automate repetitive cases and guide your agents with answer recommendations. Scale your team and improve CX with 24/7 multilingual customer support.

Complete toolkit for world-class customer service automation in Dixa

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