Dixa and Ultimate, Scaling Together for Customer Centricity
Ultimate provides no-code, AI-powered customer support that integrates with Dixa, a low-code CRM platform.
Experience fast, personalized, more joyful customer support — at any time of day, in 109 languages.
Give your team the tools they need to manage high volumes and seasonal surges, while freeing agents from repetitive, manual tasks.
Streamline operations, increase efficiency, and save costs with automation rates of up to 60%.
Avoid data silos and disruptions to your tech stack with a virtual agent that sits inside Dixa & becomes the most productive member of your team.
Take your customer service global with 24/7 support in up to 109 languages.
Think of Ultimate as the no-code automation platform to go with Dixa’s low-code customer help desk solution.
Your data is safe with us: Ultimate is GDPR compliant (Just like Dixa!)
Use our AI-powered Automation Explorer to determine your most frequently asked questions, giving you a data-driven roadmap of where to start automating.
Make chatting with your customers a joy using buttons, links, and image carousels to keep the conversation flowing — in 109 languages.
Automate tagging & updating custom fields to indicate contact reason, customer information, and more.
Offer even more personalization and empower your customers to self-serve by connecting your virtual agent with your back office systems.
Use our AI-powered Training Center to help your bot answer queries even more accurately as time goes on.
Build reports and evaluate your virtual agent's performance in our analytics dashboard.
Use our AI-powered Automation Explorer to analyze your past support data. It’ll produce a free personalized report that includes your most common customer requests and how many hours of agent time you could save by automating them.