Dixa and Ultimate virtual agent

Offload your most repetitive requests so your support team can focus on high-value conversations and your customers get personalized experiences at every step 

Why use Ultimate with Dixa?


Native integration

Your virtual agent is built right in Dixa & becomes a part of your team


Support channels

Automate your most repetitive chat inquiries in Dixa


Multilingual support

Take your customer service global with 24/7 support in up to 109 languages


No code, no problem

Manage your virtual agent with ease, no coding or development required


Safety & security

Your data is safe with us: Ultimate is GDPR and SOC 2 type 2 compliant

Deliver personalized support


Import historical data

Use AI to determine your most frequently asked questions, and then train your virtual agent to answer them


Seamless agent handoff

Your virtual agent ensures customers can continue the conversation and get human help when they need it


Improved workflows

Automate tagging & updating custom fields to indicate contact reason, customer information, and more


Rich messaging

Make conversing with your customers a breeze with buttons, link buttons, and image carousels supported