Dixa and Ultimate virtual agent

Offload your most repetitive requests so your support team can focus on high-value conversations and your customers get personalized experiences at every step 

Why use Ultimate with Dixa?

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Native integration

Your virtual agent is built right in Dixa & becomes a part of your team

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Support channels

Automate your most repetitive chat inquiries in Dixa

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Multilingual support

Take your customer service global with 24/7 support in up to 109 languages

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No code, no problem

Manage your virtual agent with ease, no coding or development required

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Safety & security

Your data is safe with us: Ultimate is GDPR and SOC 2 type 2 compliant

Deliver personalized support

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Import historical data

Use AI to determine your most frequently asked questions, and then train your virtual agent to answer them

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Seamless agent handoff

Your virtual agent ensures customers can continue the conversation and get human help when they need it

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Improved workflows

Automate tagging & updating custom fields to indicate contact reason, customer information, and more

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Rich messaging

Make conversing with your customers a breeze with buttons, link buttons, and image carousels supported