Reduce Costs
Solve and deflect more tickets every hour, without increasing the team
Product Overview
Serve more customers faster, with intelligent virtual assistance
Features
Features for intelligent customer service
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World-class automation with simplified pricing
AI for eCommerce & Retail
Delight shoppers with faster chat support
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Try the leading customer service automation platform for eCommerce. Automate repetitive customer conversations in any language and lower your costs.
Empowering the largest contact centres in Europe
Solve and deflect more tickets every hour, without increasing the team
Support customers 24/7 with instant resolutions and hand over complex issues to the right agent
Automate support processes with AI without having to change tools.
Typical order-related questions, automated
Shopping experiences, smoother
Our AI-powered bot for eCommerce supports your customers whenever they need:
Because your agents’ time is better spent on more complex, high-value shopper experiences.
With our trained AI for eCommerce, agents see real-time answer recommendations.
Your support team is optimized while store visitors and their shopping carts get the attention they deserve.
Customer service automation doesn’t have to be complicated. With a seamless integration into your favorite CRM, agents have all they need at their fingertips and won't need to waste time with switching systems.
We launched in early December and by Christmas ultimate.ai was automating +80% of customer requests in our Christmas chat line. It was a no brainer! Lasse Huttunen, Director Strategy&Development, Posti
Start improving customer experience today