Product Overview
Serve more customers faster, with intelligent virtual assistance
Features
Features for intelligent customer service
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World-class automation with simplified pricing
AI for eCommerce & Retail
Delight shoppers with faster chat support
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Customer service automation with enterprise-grade security. Fulfill your security requirements and keep customer data safe, while harnessing the benefits of artificial intelligence for your contact center.
AI and Named Entity Recognition algorithms automatically identify personal information in customer messages and sanitize it. Ensure maximum security by never sharing sensitive customer data.
Fully containerized environment lets you run ultimate.ai on premise or using your preferred cloud provider. Only available on our Enterprise Plan.
Your data security is important to us. Get a fully GDPR compliant solution for customer service automation.
We chose ultimate.ai for the strength of their technology and their multi-language capabilities. Satu Karaksela, Digital Customer Services, Finnair
ultimate.ai infrastructure is regularly tested for security issues and is audited by an independent 3rd party. Join leading banks, telcommunications, ecommerce and governments and boost your support efficiency and CX with ultimate.ai.
Keep your data in Europe, with trusted data center partners with complete ISO27001, SOC 1/2/3 and PCI DSS certifications.