Enterprise security

Powerful artificial intelligence, formidable security

Customer service automation with enterprise-grade security. Fulfill your security requirements and keep customer data safe, while harnessing the benefits of artificial intelligence for your contact center.

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Secure infrastructure trusted by leading banks, telcommunications, ecommerce and governments

Data sanitization

Personal data is sanitized automatically

AI and Named Entity Recognition algorithms automatically identify personal information in customer messages and sanitize it. Ensure maximum security by never sharing sensitive customer data.

Deploy anywhere

Scalable, containerized solution for multi-cloud deployments

Fully containerized environment lets you run ultimate.ai on premise or using your preferred cloud provider. Only available on our Enterprise Plan.

GDPR compliance

Fully GDPR compliant solution

Your data security is important to us. Get a fully GDPR compliant solution for customer service automation.

GDPR policy

We chose ultimate.ai for the strength of their technology and their multi-language capabilities. Satu Karaksela, Digital Customer Services, Finnair

+46% Faster first response times
+31% Faster average response times
+25% More cases handled per hour

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Hardened infrastructure

Hardened infrastructure, regularly tested

ultimate.ai infrastructure is regularly tested for security issues and is audited by an independent 3rd party. Join leading banks, telcommunications, ecommerce and governments and boost your support efficiency and CX with ultimate.ai.

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Secure data centers

Secure data centers, ISO certified

Keep your data in Europe, with trusted data center partners with complete ISO27001, SOC 1/2/3 and PCI DSS certifications.

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Rapid setup

Launch your customer service automation within weeks

It’s not just the setup that’s fast. Almost everything about ultimate.ai is rapid. Rapid setup, rapid integration, rapid results.

Language agnostic

Customer service automation in all languages

Most AI fails in complex languages. Not ours. Get AI which performs at native fluency in all languages and automate your customer service on a global scale.

Integrations

Integrate ultimate.ai seamlessly with your CRM

ultimate.ai is partnered with the world's leading CRM providers. Integrate AI into your existing customer service workflows and connect your backend APIs for...

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