Automate
Automate your customer service
Augment
Response suggestions for agents
Features
Features for intelligent customer service
Integrations
Integrate ultimate.ai seamlessly with your CRM
Pricing
World-class automation with simplified pricing
Customer Stories
Blog
Our Story
Careers
Press
Guides
Webinars
Enterprise security
Powerful artificial intelligence, formidable security
Customer service automation with enterprise-grade security. Fulfill your security requirements and keep customer data safe, while harnessing the benefits of artificial intelligence for your contact center.
Secure infrastructure trusted by leading banks, telcommunications, ecommerce and governments
Data sanitization
Personal data is sanitized automatically
AI and Named Entity Recognition algorithms automatically identify personal information in customer messages and sanitize it. Ensure maximum security by never sharing sensitive customer data.
Deploy anywhere
Scalable, containerized solution for multi-cloud deployments
Fully containerized environment lets you run ultimate.ai on premise or using your preferred cloud provider. Only available on our Enterprise Plan.
GDPR compliance
Fully GDPR compliant solution
Your data security is important to us. Get a fully GDPR compliant solution for customer service automation.
We chose ultimate.ai for the strength of their technology and their multi-language capabilities. Satu Karaksela, Digital Customer Services, Finnair
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+46% Faster first response times
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+31% Faster average response times
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+25% More cases handled per hour
Hardened infrastructure
Hardened infrastructure, regularly tested
ultimate.ai infrastructure is regularly tested for security issues and is audited by an independent 3rd party. Join leading banks, telcommunications, ecommerce and governments and boost your support efficiency and CX with ultimate.ai.
Secure data centers
Secure data centers, ISO certified
Keep your data in Europe, with trusted data center partners with complete ISO27001, SOC 1/2/3 and PCI DSS certifications.
