Do you know your most frequently asked questions? Our innovative AI tool can generate an insights-packed report by analyzing your past support messages.
Your past conversations with customers are a treasure trove of useful data. Our FAQ Finder analyses this historical data to reveal your main customer queries and pain points. So you can turn these learnings into better products and services.
Once you know the most common customer pain points, you can identify where your resources are best spent. Hone in on where to put more hands on deck, where to apply automation and where your customer support could be more proactive.