Insights about AI and customer service experiences

Posts by Erika Madrinan

Partner Marketing Manager, ultimate.ai

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ultimate.ai Leads G2’s Intelligent Virtual Assistants Category, Again

Now, 4 times in a row, Ultimate has been named Leader out of 82 solution providers in the Intelligent Virtual Assistant space.

Erika Madrinan

Partner Marketing Manager, ultimate.ai

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Webinar AI Automation Watch now

How to Prep your Support Team for Peak Season

Keep your CX team afloat this peak season - with automation.

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Webinar Customer Experience Watch now

How to Automate your Salesforce Service Cloud with ultimate.ai

We are deeply integrated in Salesforce Service Cloud and together, aim to drive better customer experience. We enable Salesforce customers to build great virtual agents that automate 30-70% of customer support requests across all digital support channels.

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ultimate.ai Leads G2’s Intelligent Virtual Assistants Category, Again

How to Prep your Support Team for Peak Season

How to Automate your Salesforce Service Cloud with ultimate.ai

Stay in the loop

Discover the power of ultimate.ai

See ultimate.ai in action