Zero Backlog: Automate Support Tickets with AI
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Reetu Kainulainen

CEO & Co-Founder

Date and time

12:00 CET

Customer Experience Webinar Available now

Zero Backlog: Automate Support Tickets with AI

How to free up your inbox with Ticket Automation

Want to fast-track your ticket resolution, free up your inbox and deliver the best customer experience?’s new AI-powered Ticket Automation will help eliminate repetitive and mundane support ticket tasks.

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Customers today have more ways to connect with brands than ever before. For customer service teams, this means facing a higher volume and complexity of tickets than ever before. 

In this launch event, you will learn how you can enhance customer experience, leverage AI-driven automation for productivity, and optimize costs by moving away from manual processes and towards greater efficiency. Expect the following, and more:

  • Gain an overview of the what, how, and why of’s new Ticket Automation

  • Watch a live demo of what Ticket Automation can do for you and how it works

  • Hear from one of’s fintech clients, Pockit, how Ticket Automation has supercharged their efficiency

  • Get a sneak peek into our product roadmap for the coming months

Reetu Kainulainen

CEO & Co-Founder,

Reetu Kainulainen's mission is to transform how customer service works for brands and customers worldwide

Jamie Hopper

Customer Service Manager, Pockit

Jamie is passionate about optimizing processes and making CS teams productive in their everyday work. With’s Ticket Automation he has witnessed massive reduction in ticket backlogs and improvement in handling times. Pockit’s journey with has only begun.

Alexandra Henderson

Product Manager,

Alex is the product manager and the person behind the development of Ticket Automation. She is very enthusiastic about the results that this product can help our clients achieve.

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